Step 3: Fill Out Warranty Claim Form

This warranty claim form is only to be filled out once all troubleshooting options have been tried and failed to correct the issues.

Please fill out the form with as much detail as possible.

Once form is submitted we will contact you via the email address provided within 24-48 business hours.

Important: If you are filling out a claim for a Pain-Free Pad System that you have had for more than 2-Years please CLICK HERE to be taken to the out-of-warranty form.

Important Note for Pain-Free Pad Claims: ALL approved Pain-Free Pad warranty claims must have controller and pad/s sent in. If we receive a Pain-Free Pad in for repair that does not include the controller and/or pad it will not be worked on until we receive the missing piece.

If there was a direct injury cause by the device contact us immediately at:

855-436-7082 or