Standard / Pro
Hand-Held Device Troubleshooting Tips:
Light Flickering or Turning Off?
It might be time to replace your batteries. Both the standard and the pro light can run approximately 20 continuous hours on new batteries.
Replaced the Batteries and your Light Still won’t Turn on?
Make sure you installed your batteries properly. Both lights require the batteries to be positive side up. This is the opposite of all other lights. Make sure your batteries are new, test the batteries if possible or check the date on the batteries.
If after trying all these tips you are still having issues with your device then follow the steps below to begin your warranty claim.